Privacy policy
We take your privacy seriously.
Here’s what happens with your personal information when you visit bentokid.com or shop with us.
By using our site, you’re agreeing to this Privacy Policy.
1. What We Collect
To process your orders and make your shopping smoother, we collect a few details:
- Your name
- Email address
- Phone number
- Shipping and billing address
- Payment info (handled securely through payment gateways your card details never touch our servers)
2. How We Use Your Info
We use your information for things that matter, both to you and us:
- Getting your orders packed and shipped out
- Sending you order confirmations, invoices, and delivery updates
- Answering your questions and handling customer service
- Sharing promotions or product updates, but only if you say yes
- Improving our website and making your experience better
3. Sharing Your Info
We don’t sell, rent, or trade your information ever. Sometimes, though, we have to share certain details with trusted partners so everything works. For example, we give your delivery information to couriers so your package gets to you, and payment details go straight to payment processors to keep transactions secure. We also use tools like Shopify and Google Analytics to keep our site running smoothly. That’s it.
All our partners have to stick to strict privacy rules.
4. Cookies
We use cookies to make your experience better. Cookies help us remember what’s in your cart, save your preferences, and understand how people use our site.
You can turn off cookies in your browser if you want, but some parts of the site might not work right without them.
5. Keeping Your Data Safe
Your security is important to us. We use Shopify’s secure hosting and SSL encryption to protect your data on the move. Payments go through trusted gateways, and your financial info never hits our servers.
6. Your Rights
You can:
- Ask to see the personal data we have about you
- Update or correct your info
- Opt out of promotional emails any time
- Ask us to delete your data (where possible)
Just email us at privacy@bentokid.com or contact@bentokid.com if you want to do any of this.
7. Kids’ Privacy
Bentokid sells stuff for kids, but we don’t collect info from children. We only get details from parents or guardians when they shop or contact us. If you think a child has given us personal info, please let us know right away so we can remove it.
8. Third-Party Links
Sometimes we link to other websites. Their privacy practices are their own, so check their policies if you visit them.
9. Changes to This Policy
We update this Privacy Policy from time to time. If anything changes, we’ll post the new version here and update the “Effective Date” at the top.
10. Contact Us
Questions? Concerns? Reach out:
Email: contact@bentokid.com
Phone: +92 313 259 1515
Location: Karachi, Pakistan
Your trust means everything to us. We work hard to keep your information safe so you can focus on what matters most: making your kids’ world more fun.